Q. Do you ship internationally?

A. We do not ship outside of Canada. If you have someone you know in Canada, we would be more than happy to ship to any Canadian address for you. 

Q. How much is shipping, or where can I pick up?

A. We provide a flat rate shipping of $15 CAD Canada wide. Orders over $100 (before tax) qualify for a special rate of $10 shipping.

We ship all of our packages using Canada Post, Purolator or UPS. 

We offer free local pick up. Pick up location is Calgary. Orders are ready for pick up within 1-2 business days after order is processed.  

Q. Are you accepting new consigners?

A. Yes! We are currently accepting consignment for both new and existing consigners. 

Q. What type of items do you accept?

A. We accept in demand designer clothing, handbags, shoes, jewelry and accessories. A few popular brands we love and can accept are:

AGOLDE, Alo Yoga, AG jeans, Anine Bing, Anthropologie, Aritzia, Brunette The Label, Citizens Of Humanity, Club Monaco, Free People, Joe’s, Kate Spade, Levis, Lululemon, Mother, Madewell, Nordstrom Brands, Oak + Fort, Paige, Rag & Bone, Skims, Smash + Tess, Ted Baker, Tiffany & Co, Tory Burch & Vuori - to name a few!

Q. Do you have a store front location?

A. We do not have a storefront location. We are an exclusive online only women's consignment boutique located in Calgary, Alberta. We offer free local pick up as well as flat rate $15 shipping Canada wide and $10 shipping on orders over $100. 

Q. Can I still consign with you if I do not reside in Calgary?

A. Yes! If you are not local to Calgary, you also have the option to ship your items to us! (available Canada wide only)

Q. Can I pay via e-transfer?

A. All of our items are available for purchase via e-transfer. You can email us with screenshots or links of the items you would like to purchase @belleboutiqueyyc@gmail.com or send us a DM on Instagram @belleboutiqueyyc.

If you require shipping for heavier items or larger orders, we ask that you kindly checkout through the website. 

Q. How can I track my order?

A. Once you have placed your order, you will receive a confirmation email. (be sure to check your junk folder) You will then receive a second email once your order is ready for pick up, or has been shipped and tracking information will be included there. 

Q. What is your return policy?

A. All sales are final.

Q. Can I use my consigner credit towards online purchases?

A. Consigner credit may be used at any time towards online purchases. Credit must be applied via Instagram DM @belleboutiqueyyc or via email @ belleboutiqueyyc@gmail.com as we are not able to apply it through the website. 

Q. How are prices determined?

A. Prices are determined by Belle Boutique Consignment and are based on current market value, season, and condition of item.

Q. What percentage does the consigner recieve?

A. Consigners will be paid 40% of the sold price for their items once the item has been sold. Payouts are done monthly via e-transfer, or can be used towards shop purchases at any time. Payouts are at the end of each month, unless the last day of the month falls on a weekend or holiday in which case payouts will be made the following ‘business day’.

*FAQs guide property of Belle Boutique consignment

A few popular brands we love and can accept: (these sell well with us)

Adidas, AGOLDE, AG Jeans, Alo Yoga, Anine Bing, Anthropologie, APL, Aritzia, Brunette The Label, Citizens Of Humanity, Denim Forum, Ever New, Everlane, Frame Denim, Frank and Oak, Free People, J.Crew, Joe’s, Kate Spade, Levis, Lululemon, Madewell, Mackage, Marc Jacobs, Mother, New Balance, Nike, Oak + Fort, Paige, Puma, Rag & Bone, Rails, Skims, Smash + Tess, Ted Baker, Tiffany & Co, Tory Burch, Vuori etc.

Generally speaking - brands that you would find at Lululemon, Aritzia, Nordstrom and trendy local boutiques. 

Brands we can not accept: (these brands do not sell well with us and we do not have space to store them)

Banana Republic, Old Navy, Zara, H&M, RW&CO, Uniqlo, Calvin Klein, Denver Hayes, Gap, Dynamite, Shein, Express, Forever 21, Joe Fresh, Brandy Melville, Le Chateau, Reitmans, Suzy Shier, Walmart, Amazon Fashion, Fast fashion brands, knockoffs etc.

We do not accept fast fashion brands.

A FEW TIPS BEFORE YOU CONSIGN WITH US..  ❤︎

Please consider which items you are wanting to consign. Will you change your mind in 2 weeks and frantically message us to have your item back? We’d suggest not consigning if that is the case. A reprocessing fee may be applied if requesting items back prior to us being done with them.

We specialize in on trend styles in new condition or new with tags from popular brands and local boutiques that are 1-5 years old. We find the best selling items are 1-2 years old. 

Have you checked your items for holes, stains and other damage? We are unable to accept items that are heavily worn, dirty, pilled, stained, have missing buttons, holes, are out of date etc. Please keep this in mind and check your items over for damage prior to dropping off for consignment. 

Are the brands and styles in line with the type that we sell? (have a quick browse through our current inventory if you are unsure of the style we carry)

Resale success is highest for new with tags or items that are in new condition and free of damage.

Due to limited space constraints, we cannot accept unsellable items such fast fashion brands or items that are heavily worn, pilled, stained, have missing buttons, or that are out of style/older than 5 years old.

*Brands We Love guide property of Belle Boutique consignment

Our descriptions include the general condition description and fabric content when available. Please consult this table if you need clarification on our condition descriptions.

New with tags: Item is brand new with tags attached.

New without tags: Item is brand new, tags have removed but item has not been worn.

New condition: Item has been worn a few times at most but is in 'like new condition' and is not showing visible signs of wear.

Excellent condition:  Possible light wash wear, but does not have any obvious signs of wear or damage.

Good condition: The overall condition is still good, but is showing some visible signs of wear. 

Lightly worn:  Item is showing signs of wear from regular use, including light fading or pilling. Item may have damage including discolouration, pilling or repair or previous damaged area.

*We typically do not list items for sale that have more wear than general light wash wear/light pilling. However, if we feel that this garment still has a life cycle remaining we will list it at a discounted price. Any obvious signs of wear and repair will be noted in the description.

For a further detailed product description including fabric content or measurements etc - kindly verify the brand website and search style name to ensure that items are compatible. 

*Please note that variations in screen resolution may result in slight color deviations from the photographs.

*This guide is Property of Belle Boutique consignment